All Systems Operational

About This Site

Welcome to BarTender Cloud's status page hub. Below you'll find status information for each of BarTender Cloud's products and services.

Uptime over the past 90 days. View historical uptime.
AM1 - BarTender Cloud Operational
AM1 - Print Console Operational
AM1 - Cloud Designer App Operational
AM1 - Print Engine Services Operational
AM1 - Librarian Services Operational
AM1 - Workflow Services Operational
AM1 - Integration Services Operational
AM1 - Authentication Services Operational
EU1 - BarTender Cloud Operational
EU1 - Print Console Operational
EU1 - Cloud Designer App Operational
EU1 - Print Engine Services Operational
EU1 - Librarian Services Operational
EU1 - Workflow Services Operational
EU1 - Integration Services Operational
EU1 - Authentication Services Operational
AP1 - BarTender Cloud Operational
AP1 - Print Console Operational
AP1 - Cloud Designer App Operational
AP1 - Print Engine Services Operational
AP1 - Librarian Services Operational
AP1 - Workflow Services Operational
AP1 - Integration Services Operational
AP1 - Authentication Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

AP1 - BTC v12.6 release Nov 11, 2026 09:30-10:30 PST

Update - We are confirming the previously announced AP1 - BTC v12.6 release schedule.

The release will proceed as planned on:

Env: BarTender Cloud - AP1
Date: Wed, NOV 11, 2026, 09:30 PST (Thu, NOV 12, 01:30 SGT)
Downtime: NO

Please contact our support team through the support center for any additional details on this release.
Oct 28, 2026 - 10:05 PDT
Scheduled - We are planning continuous delivery maintenance to deploy new initiatives and improvements.

Please note that this is a preliminary release date and is subject to change. The final schedule will be confirmed closer to the release date.

Env: BarTender Cloud - AP1
Date: Wed, NOV 11, 2026, 09:30 PST (Thu, NOV 12, 01:30 SGT)
Downtime: NO

Please contact our support team through the support center for any additional details on this release.
Oct 22, 2026 - 10:38 PDT

EU1 - BTC v12.6 release Nov 11, 2026 15:30-16:30 PST

Update - We are confirming the previously announced EU1 - BTC v12.6 release schedule.

The release will proceed as planned on:

Env: BarTender Cloud - EU1
Date: Wed, NOV 11, 2026, 15:30 PST (Thu, NOV 12, 00:30 CET)
Downtime: NO

Please contact our support team through the support center for any additional details on this release.
Oct 28, 2026 - 10:06 PDT
Scheduled - We are planning continuous delivery maintenance to deploy new initiatives and improvements.

Please note that this is a preliminary release date and is subject to change. The final schedule will be confirmed closer to the release date.

Env: BarTender Cloud - EU1
Date: Wed, NOV 11, 2026, 15:30 PST (Thu, NOV 12, 00:30 CET)
Downtime: NO

Please contact our support team through the support center for any additional details on this release.
Oct 22, 2026 - 10:43 PDT

AM1 - BTC v12.6 release Nov 12, 2026 18:00-19:00 PST

Update - We are confirming the previously announced AM1 - BTC v12.6 release schedule.

The release will proceed as planned on:

Env: BarTender Cloud - AM1
Date: Thu, NOV 12, 2026, 18:00 PST (21:00 EST)
Downtime: NO

Please contact our support team through the support center for any additional details on this release.
Oct 28, 2026 - 10:07 PDT
Scheduled - We are planning continuous delivery maintenance to deploy new initiatives and improvements.

Please note that this is a preliminary release date and is subject to change. The final schedule will be confirmed closer to the release date.

Env: BarTender Cloud - AM1
Date: Thu, NOV 12, 2026, 18:00 PST (21:00 EST)
Downtime: NO

Please contact our support team through the support center for any additional details on this release.
Oct 22, 2026 - 10:52 PDT

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

AM1 - Print Portal Timeouts
Resolved - This incident has been resolved.
Oct 30, 10:30 PDT
Monitoring - A mitigation has been implemented, and Print Portal printing performance in the AM1 environment has returned to normal.

We are continuing to monitor the platform closely to ensure the service remains stable.
Oct 30, 09:48 PDT
Identified - We have identified the issue causing timeouts affecting Print Portal printing in the AM1 environment. Our engineering team is actively working on implementing a resolution to restore normal printing performance.

We will provide another update as progress is made.
Oct 30, 09:32 PDT
Investigating - We are investigating reports of timeouts affecting Print Portal in the AM1 environment. Some customers may experience delays or failures when submitting print jobs through the Print Portal.

Our engineering team is actively investigating the issue. We will provide an update as more information becomes available.
Oct 30, 09:01 PDT

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

AM1 - BTC MongoDB Upgrade maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 19:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 19:00 PDT
Update - Reminder: AM1 – BTC MongoDB Upgrade maintenance

This is a reminder that the BTC MongoDB Upgrade maintenance is scheduled for tomorrow, Fri, Oct 23, at 19:00 PDT (22:00 EDT).

Estimated Downtime: 30 mins

Please contact our support team through the support center for any additional details on this maintenance.
Oct 22, 05:00 PDT
Update - Reminder: AM1 – BTC MongoDB Upgrade maintenance

This is a reminder that the BTC MongoDB Upgrade maintenance is scheduled for Fri, Oct 23, at 19:00 PDT (22:00 EDT).

Estimated Downtime: 30 mins

Please contact our support team through the support center for any additional details on this maintenance.
Oct 16, 05:00 PDT
Scheduled - We will be performing MongoDB infrastructure upgrade to enhance the BarTender Cloud service.

Env: BarTender Cloud - AM1
Date: Fri, OCT 23, 2026, 19:00 PDT (22:00 EDT)
Estimated Downtime: 30 mins.


Please contact our support team through the support center for any additional details on this maintenance.
Sep 21, 10:36 PDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

EU1 - BTC MongoDB Upgrade maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:30 PDT
Update - Reminder: EU1 – BTC MongoDB Upgrade maintenance

This is a reminder that the BTC MongoDB Upgrade maintenance is scheduled for tomorrow, Wed, Oct 21, at 16:30 PDT (01:30 CET).

Estimated Downtime: 30 mins

Please contact our support team through the support center for any additional details on this maintenance.
Oct 20, 05:00 PDT
Update - Reminder: EU1 – BTC MongoDB Upgrade maintenance

This is a reminder that the BTC MongoDB Upgrade maintenance is scheduled for Wed, Oct 21, at 16:30 PDT (01:30 CET).

Estimated Downtime: 30 mins

Please contact our support team through the support center for any additional details on this maintenance.
Oct 14, 05:00 PDT
Scheduled - We will be performing MongoDB infrastructure upgrade to enhance the BarTender Cloud service.

Env: BarTender Cloud - EU1
Date: Wed, OCT 21, 2026, 16:30 PDT (Thu, OCT 22, 01:30 CET)
Estimated Downtime: 30 mins.


Please contact our support team through the support center for any additional details on this maintenance.
Sep 21, 10:30 PDT
AP1 - BTC MongoDB Upgrade maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 11:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 10:30 PDT
Update - Reminder: AP1 – BTC MongoDB Upgrade maintenance

This is a reminder that the BTC MongoDB Upgrade maintenance is scheduled for tomorrow, Wed, Oct 21, at 10:30 PDT (01:30 SGT).

Estimated Downtime: 30 mins

Please contact our support team through the support center for any additional details on this maintenance.
Oct 20, 05:00 PDT
Update - Reminder: AP1 – BTC MongoDB Upgrade maintenance

This is a reminder that the BTC MongoDB Upgrade maintenance is scheduled for Wed, Oct 21, at 10:30 PDT (01:30 SGT).

Estimated Downtime: 30 mins

Please contact our support team through the support center for any additional details on this maintenance.
Oct 14, 05:00 PDT
Scheduled - We will be performing MongoDB infrastructure upgrade to enhance the BarTender Cloud service.

Env: BarTender Cloud - AP1
Date: Wed, OCT 21, 2026, 10:30 PDT (Thu, OCT 22, 01:30 SGT)
Estimated Downtime: 30 mins.


Please contact our support team through the support center for any additional details on this maintenance.
Sep 21, 10:26 PDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

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