All Systems Operational

About This Site

Welcome to BarTender Cloud's status page hub. Below you'll find status information for each of BarTender Cloud's products and services.

Uptime over the past 90 days. View historical uptime.
AM1 - BarTender Cloud Operational
90 days ago
100.0 % uptime
Today
AM1 - Print Console Operational
90 days ago
100.0 % uptime
Today
AM1 - Cloud Designer App Operational
90 days ago
100.0 % uptime
Today
AM1 - Print Engine Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Librarian Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Workflow Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Integration Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Authentication Services Operational
90 days ago
100.0 % uptime
Today
EU1 - BarTender Cloud Operational
90 days ago
99.99 % uptime
Today
EU1 - Print Console Operational
90 days ago
100.0 % uptime
Today
EU1 - Cloud Designer App Operational
90 days ago
100.0 % uptime
Today
EU1 - Print Engine Services Operational
90 days ago
99.96 % uptime
Today
EU1 - Librarian Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Workflow Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Integration Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Authentication Services Operational
90 days ago
100.0 % uptime
Today
AP1 - BarTender Cloud Operational
90 days ago
100.0 % uptime
Today
AP1 - Print Console Operational
90 days ago
100.0 % uptime
Today
AP1 - Cloud Designer App Operational
90 days ago
100.0 % uptime
Today
AP1 - Print Engine Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Librarian Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Workflow Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Integration Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Authentication Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 11, 2026
AM - Print job delay
Resolved - The incident has been resolved.
Jul 11, 18:03 PDT
Monitoring - A fix has been implemented and we are monitoring the platform at this time.
Jul 11, 17:46 PDT
Identified - We have identified the issue and the team is working to resolve the issues.
Jul 11, 17:15 PDT
Investigating - We are currently in the process of investigating the cause of print jobs staying in a running status.
Jul 11, 16:49 PDT
Jul 10, 2026
AM1 - BarTender Cloud Software Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 10, 23:56 PDT
Update - We are continuing to verify the maintenance items.
Jul 10, 23:30 PDT
Update - We are continuing to verify the maintenance items.
Jul 10, 22:31 PDT
Update - We are continuing to verify the maintenance items.
Jul 10, 21:31 PDT
Update - We are continuing to verify the maintenance items.
Jul 10, 20:32 PDT
Verifying - The downtime has ended and we are now in verification.
Jul 10, 19:34 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 19:00 PDT
Scheduled - We will be performing software infrastructure upgrade to enhance the BarTender Cloud service.

Env: BarTender Cloud - AM1
Date: Fri, JUL 10, 2026, 7:00PM PDT
Estimated Downtime: 30 mins.

Summary:
Upgrade Kubernetes to v1.35 to improve security, standardization and scalability.


Please reach out to your Customer Service Manager for any additional details on this maintenance.
Jun 25, 13:59 PDT
EU1 - Printing issues
Resolved - This incident has been resolved.
Jul 10, 21:22 PDT
Monitoring - A fix has been implemented, and we are currently monitoring the results to ensure full stability.
Jul 10, 20:59 PDT
Investigating - We are currently investigating this issue.
Jul 10, 20:34 PDT
EU1 - BarTender Cloud Software Infrastructure Upgrade
Completed - The scheduled maintenance has been completed.
Jul 10, 18:55 PDT
Update - We are continuing to verify the maintenance items.
Jul 10, 18:00 PDT
Verifying - The downtime has ended and we are now in verification.
Jul 10, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 16:30 PDT
Scheduled - We will be performing software infrastructure upgrade to enhance the BarTender Cloud service.

Env: BarTender Cloud - EU1
Date: Saturday, July 11, 2026, 1:30AM CET
Estimated Downtime: 30 mins.

Summary:
Upgrade Kubernetes to v1.35 to improve security, standardization and scalability.


Please reach out to your Customer Service Manager for any additional details on this maintenance.
Jun 25, 13:56 PDT
Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
AM1, EU1 & AP1 – Print Job Delays
Postmortem - Read details
Jul 7, 16:10 PDT
Resolved - This incident has been resolved.
Jul 1, 15:31 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 15:19 PDT
Update - We are continuing to investigate this issue.
Jul 1, 14:27 PDT
Update - We are continuing to investigate this issue.
Jul 1, 13:34 PDT
Update - We are continuing to investigate this issue.
Jul 1, 12:36 PDT
Investigating - We are currently experiencing printing delays. Our team is investigating the cause and will provide updates as more information becomes available.
Jul 1, 11:23 PDT
Jun 30, 2026

No incidents reported.

Jun 29, 2026
AM1 - BarTender Cloud Version 12.3.2 Release
Completed - The scheduled maintenance has been completed.
Jun 29, 20:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:00 PDT
Scheduled - We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - AM1
Date: Mon, JUN 29, 2026, 19:00 PDT (10:00 PM EDT)
Downtime: No downtime

Summary:
- Multiple Columns on Intelligent Forms: Intelligent Forms can now contain one or two columns per page, making the forms easier for operators to use at print time, and allowing users to take advantage of larger screen sizes in landscape mode.

- Move Print Jobs Between Printers Using the Actions API: A new action has been added to the Print Control Actions in the Actions API. This new actions enables a user to move a print job from one printer to another using the API.

- Purging Temporary System Files: Temporary system files are now automatically purged after seven days so that system performance is not impacted by internal temporary data accumulation.

- Circle Graphs on the Usage Page Updated: The circle graphs on the Usage page now display more information, including breaking storage data out by Print History and Librarian. There is also a link to the Print Settings page where an administrator can manage the history retention policy.


Please reach out to your Customer Service Manager for any additional details on this release.
Jun 25, 13:41 PDT
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

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