All Systems Operational

About This Site

Welcome to BarTender Cloud's status page hub. Below you'll find status information for each of BarTender Cloud's products and services.

Uptime over the past 90 days. View historical uptime.
AM1 - BarTender Cloud Operational
90 days ago
99.99 % uptime
Today
AM1 - Print Portal App ? Operational
90 days ago
100.0 % uptime
Today
AM1 - Cloud Designer App ? Operational
90 days ago
100.0 % uptime
Today
AM1 - Print Engine Services ? Operational
90 days ago
99.94 % uptime
Today
AM1 - Librarian Services ? Operational
90 days ago
100.0 % uptime
Today
AM1 - Workflow Services ? Operational
90 days ago
100.0 % uptime
Today
AM1 - Integration Services ? Operational
90 days ago
100.0 % uptime
Today
AM1 - Authentication Services ? Operational
90 days ago
100.0 % uptime
Today
EU1 - BarTender Cloud Operational
90 days ago
99.99 % uptime
Today
EU1 - Print Portal App ? Operational
90 days ago
100.0 % uptime
Today
EU1 - Cloud Designer App ? Operational
90 days ago
100.0 % uptime
Today
EU1 - Print Engine Services ? Operational
90 days ago
99.97 % uptime
Today
EU1 - Librarian Services ? Operational
90 days ago
100.0 % uptime
Today
EU1 - Workflow Services ? Operational
90 days ago
100.0 % uptime
Today
EU1 - Integration Services ? Operational
90 days ago
100.0 % uptime
Today
EU1 - Authentication Services ? Operational
90 days ago
100.0 % uptime
Today
AP1 - BarTender Cloud Operational
90 days ago
100.0 % uptime
Today
AP1 - Print Portal App ? Operational
90 days ago
100.0 % uptime
Today
AP1 - Cloud Designer App ? Operational
90 days ago
100.0 % uptime
Today
AP1 - Print Engine Services ? Operational
90 days ago
100.0 % uptime
Today
AP1 - Librarian Services ? Operational
90 days ago
100.0 % uptime
Today
AP1 - Workflow Services ? Operational
90 days ago
100.0 % uptime
Today
AP1 - Integration Services ? Operational
90 days ago
100.0 % uptime
Today
AP1 - Authentication Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

AP1 - BarTender Cloud Version 11.5 Update Jul 17, 2025 08:00-09:30 PDT

We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - AP1
Date: Thu, JUL 17, 2025, 08:00 PDT (23:00 SGT)
Estimated Downtime: 1 hr.

Summary: Important changes in this release:
- Usage Page Updated. The Usage page in the Administration section of BarTender Cloud has been modified to contain more specific information. The new page includes up-to-date information on the user's printing and storage activities, as well as what the limits of the user's subscription are.

- Print Engine Modified. BarTender's print engine has been modified so that the administrator can control whether the print history can be saved without generating PDFs. Overall printing performance has also been increased. Users should notice smoother printing experience.

- Install Print Gateway on Multiple Computers Simultaneously. BarTender Cloud Administrators can now use the BarTender Cloud REST API to install the Print Gateway service on multiple computers simultaneously.

- Amazon Transparency Labeling. Seagull now enables users to print Amazon Transparency labels in BarTender Cloud with the early release of the Amazon Transparency Labeling add-on. At present, the add-on availability is limited, but will get a wider release later this year. Users interested in enrolling in the early access program for Amazon Transparency should contact their sales representative.


Please reach out to your Customer Service Manager for any additional details on this release.
Posted on Jul 02, 2025 - 11:13 PDT

EU1 - BarTender Cloud Version 11.5 Update Jul 19, 2025 12:00-13:30 PDT

We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - EU1
Date: Sat, JUL 19, 2025, 12:00 PDT (21:00 CET)
Estimated Downtime: 1 hr.

Summary: Important changes in this release:
- Usage Page Updated. The Usage page in the Administration section of BarTender Cloud has been modified to contain more specific information. The new page includes up-to-date information on the user's printing and storage activities, as well as what the limits of the user's subscription are.

- Print Engine Modified. BarTender's print engine has been modified so that the administrator can control whether the print history can be saved without generating PDFs. Overall printing performance has also been increased. Users should notice smoother printing experience.

- Install Print Gateway on Multiple Computers Simultaneously. BarTender Cloud Administrators can now use the BarTender Cloud REST API to install the Print Gateway service on multiple computers simultaneously.

- Amazon Transparency Labeling. Seagull now enables users to print Amazon Transparency labels in BarTender Cloud with the early release of the Amazon Transparency Labeling add-on. At present, the add-on availability is limited, but will get a wider release later this year. Users interested in enrolling in the early access program for Amazon Transparency should contact their sales representative.


Please reach out to your Customer Service Manager for any additional details on this release.
Posted on Jul 02, 2025 - 12:37 PDT

AM1 - BarTender Cloud Version 11.5 Update Jul 19, 2025 20:00-21:30 PDT

We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - AM1
Date: Sat, JUL 19, 2025, 20:00 PDT (23:00 EDT)
Estimated Downtime: 1 hr.

Summary: Important changes in this release:
- Usage Page Updated. The Usage page in the Administration section of BarTender Cloud has been modified to contain more specific information. The new page includes up-to-date information on the user's printing and storage activities, as well as what the limits of the user's subscription are.

- Print Engine Modified. BarTender's print engine has been modified so that the administrator can control whether the print history can be saved without generating PDFs. Overall printing performance has also been increased. Users should notice smoother printing experience.

- Install Print Gateway on Multiple Computers Simultaneously. BarTender Cloud Administrators can now use the BarTender Cloud REST API to install the Print Gateway service on multiple computers simultaneously.

- Amazon Transparency Labeling. Seagull now enables users to print Amazon Transparency labels in BarTender Cloud with the early release of the Amazon Transparency Labeling add-on. At present, the add-on availability is limited, but will get a wider release later this year. Users interested in enrolling in the early access program for Amazon Transparency should contact their sales representative.


Please reach out to your Customer Service Manager for any additional details on this release.
Posted on Jul 02, 2025 - 12:38 PDT
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
AM1 - BarTender Cloud Version 11.4 Update
Completed - The scheduled maintenance has been completed.
Jul 1, 21:02 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 1, 20:32 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 PDT
Scheduled - We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - AM1
Date: Tue, JUL 01, 2025, 20:00 PDT (23:00 EDT)
Estimated Downtime: 1 hr.

Summary: Important changes in this release:
- Print Gateway Now Updated Automatically. The Print Gateway has been modified to automatically install the latest updates, though the user can still choose to update manually.

- Print Engine Optimized. BarTender's print engine has been modified so that the print history can now be saved without generating PDFs, you can use Microsoft's Print to PDF to generate PDF files, and overall printing performance has been increased. Users should notice smoother printing experience.

- BarTender Cloud Print Portal Service Updated. The BarTender Cloud Print Portal service has been updated to run on Windows Server 2025 to keep BarTender Cloud up to date, and to ensure better availability of the service.


Please reach out to your Customer Service Manager for any additional details on this release.
Jun 16, 16:53 PDT
AM1 - Print Job Processing Failure
Resolved - This incident has been resolved.
Jul 1, 15:07 PDT
Update - We are continuing to monitor for any further issues.
Jul 1, 14:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 14:56 PDT
Investigating - We have identified the issue preventing print jobs from being processed and is currently being addressed by our engineering team.

We are working to resolve this as quickly as possible and will provide another update as soon as recovery begins.

Thank you for your continued patience.
Jul 1, 14:24 PDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025
EU1 - BarTender Cloud Version 11.4 Update
Completed - The scheduled maintenance has been completed.
Jun 28, 13:21 PDT
Verifying - Verification is currently underway for the maintenance items.
Jun 28, 12:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 12:00 PDT
Scheduled - We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - EU1
Date: Sat, JUN 28, 2025, 12:00 PDT (21:00 CET)
Estimated Downtime: 1 hr.

Summary: Important changes in this release:
- Print Gateway Now Updated Automatically. The Print Gateway has been modified to automatically install the latest updates, though the user can still choose to update manually.

- Print Engine Optimized. BarTender's print engine has been modified so that the print history can now be saved without generating PDFs, you can use Microsoft's Print to PDF to generate PDF files, and overall printing performance has been increased. Users should notice smoother printing experience.

- BarTender Cloud Print Portal Service Updated. The BarTender Cloud Print Portal service has been updated to run on Windows Server 2025 to keep BarTender Cloud up to date, and to ensure better availability of the service.


Please reach out to your Customer Service Manager for any additional details on this release.
Jun 16, 16:44 PDT
Jun 27, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage