All Systems Operational

About This Site

Welcome to BarTender Cloud's status page hub. Below you'll find status information for each of BarTender Cloud's products and services.

AM1 - BarTender Cloud Operational
90 days ago
99.99 % uptime
Today
AM1 - Print Console Operational
90 days ago
99.96 % uptime
Today
AM1 - Cloud Designer App Operational
90 days ago
100.0 % uptime
Today
AM1 - Print Engine Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Librarian Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Workflow Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Integration Services Operational
90 days ago
100.0 % uptime
Today
AM1 - Authentication Services Operational
90 days ago
100.0 % uptime
Today
EU1 - BarTender Cloud Operational
90 days ago
100.0 % uptime
Today
EU1 - Print Console Operational
90 days ago
100.0 % uptime
Today
EU1 - Cloud Designer App Operational
90 days ago
100.0 % uptime
Today
EU1 - Print Engine Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Librarian Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Workflow Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Integration Services Operational
90 days ago
100.0 % uptime
Today
EU1 - Authentication Services Operational
90 days ago
100.0 % uptime
Today
AP1 - BarTender Cloud Operational
90 days ago
100.0 % uptime
Today
AP1 - Print Console Operational
90 days ago
100.0 % uptime
Today
AP1 - Cloud Designer App Operational
90 days ago
100.0 % uptime
Today
AP1 - Print Engine Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Librarian Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Workflow Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Integration Services Operational
90 days ago
100.0 % uptime
Today
AP1 - Authentication Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Postmortem - Read details
Apr 13, 19:29 PDT
Resolved - The system is stable and the issue affecting the Print Portal has been fully resolved. All services are operating normally.
Thank you for your patience while we addressed this issue.

Apr 10, 07:50 PDT
Monitoring - A fix has been implemented and the issue affecting the Print Portal has been resolved. Printing functionality is now operating normally.

We are currently monitoring the platform to ensure continued stability.

Apr 10, 07:35 PDT
Investigating - We are currently experiencing an issue with the Print Portal, where users may be unable to print. The API remains fully operational and is not affected.

Our team is actively investigating, and we will provide updates as more information becomes available.

Apr 10, 06:51 PDT
Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 19:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 19:00 PDT
Scheduled - We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - AM1
Date: Thu, APR 9, 2026, 19:00 PDT (22:00 EDT)
Downtime: No downtime

Summary: BarTender Cloud v12.1 enhances Intelligent Forms to better match how you actually work. New Intelligent Forms enhancement(s) include:

- New Intelligent Forms image support: Add images directly to forms to make them instantly recognizable and guide suppliers with clarity

- Improved Intelligent Forms responsiveness: Enable teams to print from any device with layouts that automatically adapt to their screen.

NOTE: After April 8, only TLS 1.2 or higher will be supported for Print Gateway. If you're using PreSignedURL on older Windows systems, background downloads may fail. Please upgrade your Windows OS or enable TLS 1.2.


Please reach out to your Customer Service Manager for any additional details on this release.

Mar 31, 08:59 PDT
Apr 8, 2026
Completed - The scheduled maintenance has been completed.
Apr 8, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 16:30 PDT
Scheduled - We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - EU1
Date: Wed, APR 8, 2026, 16:30 PDT (Thu, APR 9, 01:30 CET)
Downtime: No downtime

Summary: BarTender Cloud v12.1 enhances Intelligent Forms to better match how you actually work. New Intelligent Forms enhancement(s) include:

- New Intelligent Forms image support: Add images directly to forms to make them instantly recognizable and guide suppliers with clarity

- Improved Intelligent Forms responsiveness: Enable teams to print from any device with layouts that automatically adapt to their screen.

NOTE: After April 8, only TLS 1.2 or higher will be supported for Print Gateway. If you're using PreSignedURL on older Windows systems, background downloads may fail. Please upgrade your Windows OS or enable TLS 1.2.


Please reach out to your Customer Service Manager for any additional details on this release.

Mar 31, 09:19 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 11:16 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 10:30 PDT
Scheduled - We will be performing service maintenance to deploy improvements.

Env: BarTender Cloud - AP1
Date: Wed, APR 8, 2026, 10:30 PDT (Thu, APR 9, 01:30 SGT)
Downtime: No downtime

Summary: BarTender Cloud v12.1 enhances Intelligent Forms to better match how you actually work. New Intelligent Forms enhancement(s) include:

- New Intelligent Forms image support: Add images directly to forms to make them instantly recognizable and guide suppliers with clarity

- Improved Intelligent Forms responsiveness: Enable teams to print from any device with layouts that automatically adapt to their screen.

NOTE: After April 8, only TLS 1.2 or higher will be supported for Print Gateway. If you're using PreSignedURL on older Windows systems, background downloads may fail. Please upgrade your Windows OS or enable TLS 1.2.


Please reach out to your Customer Service Manager for any additional details on this release.

Mar 31, 09:17 PDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.