All Systems Operational

About This Site

Welcome to BarTender Cloud's status page hub. Below you'll find status information for each of BarTender Cloud's products and services.

AM1 - BarTender Cloud Operational
90 days ago
99.6 % uptime
Today
AM1 - BarTender Cloud Web Portal Operational
90 days ago
99.6 % uptime
Today
EU1 - BarTender Cloud Operational
90 days ago
99.84 % uptime
Today
EU1 - BarTender Cloud Web Portal Operational
90 days ago
99.84 % uptime
Today
AP1 - BarTender Cloud Operational
90 days ago
99.83 % uptime
Today
AP1 - BarTender Cloud Web Portal Operational
90 days ago
99.83 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 20, 2024

No incidents reported today.

Jul 19, 2024
Postmortem - Read details
Jul 19, 05:00 PDT
Resolved - This incident has been resolved.
Jul 19, 04:41 PDT
Monitoring - We have updated all our services and are operational, we are monitoring
Jul 19, 04:39 PDT
Update - AP1 Printportal is back up and running
Jul 19, 04:12 PDT
Update - We have EU1 back up we are working on AM1 and AP1.
Jul 19, 02:54 PDT
Identified - The issue has been identified in all regions, we have the API service working on all regions. So automated customers using the API service should be able to print. We are working now on restoring the web printportal.
Jul 19, 02:08 PDT
Investigating - We are working to restore all services that have been affected by the CrowdStrike global outage, we are working to restore systems.
Jul 19, 00:36 PDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024
Update - The scheduled maintenance has been completed.
Jul 14, 00:36 PDT
Completed - The scheduled maintenance has been completed.
Jul 14, 00:30 PDT
Verifying - Verifying maintenance is complete...
Jul 14, 00:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 23:00 PDT
Scheduled - Bartender Cloud will undergo unplanned maintenance on Saturday July 13th, starting at 23:00 PST. During this maintenance event, all services will be temporarily unavailable for approximately 90 minutes. This is being done to update database capabilities and reliability.

To check the status of the maintenance please visit https://status.bartendercloud.com

Jul 12, 17:21 PDT
Jul 13, 2024
Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - Incident and additional follow on investigation are completed
Jul 11, 17:00 PDT
Monitoring - Resolved issue
Jul 11, 12:51 PDT
Identified - Identified issue
Jul 11, 12:43 PDT
Investigating - Investigating issues with API and website login
Jul 11, 12:38 PDT
Resolved - On afternoon of July 11th at 12:38 PDT, our monitoring systems detected a critical failure in a storage device on one of our cluster nodes. This led it to being unable to perform any new write operations, and subsequently transactions began to fail. The system had started an automatic recovery of the process on a new node, but intervention was done to run the process on a different node which had a complete live copy of the data. During this event, users would have experienced a brief outage of accessing templates on the website as well as being unable to access many of the API actions. To improve reliability a set of upgrades and improved performance to failover behavior will be deployed next maintenance window.
Jul 11, 12:30 PDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.