AM1 - Print Portal Timeouts

Incident Report for BarTender Cloud Status Page

Resolved

This incident has been resolved.

Posted Oct 30, 2026 - 10:30 PDT

Monitoring

A mitigation has been implemented, and Print Portal printing performance in the AM1 environment has returned to normal.

We are continuing to monitor the platform closely to ensure the service remains stable.

Posted Oct 30, 2026 - 09:48 PDT

Identified

We have identified the issue causing timeouts affecting Print Portal printing in the AM1 environment. Our engineering team is actively working on implementing a resolution to restore normal printing performance.

We will provide another update as progress is made.

Posted Oct 30, 2026 - 09:32 PDT

Investigating

We are investigating reports of timeouts affecting Print Portal in the AM1 environment. Some customers may experience delays or failures when submitting print jobs through the Print Portal.

Our engineering team is actively investigating the issue. We will provide an update as more information becomes available.

Posted Oct 30, 2026 - 09:01 PDT

This incident affected: AM1 - BarTender Cloud (AM1 - Print Console).