AM1 - Printing slowness

Incident Report for BarTender Cloud Status Page

Resolved

This incident has been resolved.
Posted Feb 24, 2026 - 15:17 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2026 - 14:10 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 24, 2026 - 12:15 PST

Update

We are continuing to work on a fix for this issue.
Posted Feb 24, 2026 - 11:10 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 24, 2026 - 10:10 PST

Update

We’re continuing to investigate the issue. While it is currently causing slowness when loading images in the Print Portal, it may also impact printing from the UI.
Posted Feb 24, 2026 - 09:00 PST

Update

We’re continuing to investigate the issue and will provide an update as soon as we have more information.
Posted Feb 24, 2026 - 08:30 PST

Investigating

We’re investigating an issue causing slowness when loading images in the Print Portal. We’ll share updates as soon as we have more information.
Posted Feb 24, 2026 - 07:30 PST
This incident affected: AM1 - BarTender Cloud (AM1 - Print Console).