AM1 - API Printing degradation

Incident Report for BarTender Cloud Status Page

Resolved

The issue affecting API printing performance in the AM1 environment has been resolved. Service has remained stable during the monitoring period, and print jobs are processing normally.

Thank you for your patience while we worked to resolve this issue.

Posted Jul 13, 2026 - 08:40 PDT

Monitoring

A mitigation has been implemented, and we are seeing normal API printing performance in the AM1 environment.
We are continuing to monitor the platform closely to ensure the service remains stable.

Posted Jul 13, 2026 - 08:10 PDT

Investigating

We are investigating an issue causing degraded performance for API printing in the AM1 environment. Customers may experience increased processing times for print jobs.

Posted Jul 13, 2026 - 07:55 PDT

This incident affected: AM1 - BarTender Cloud (AM1 - Print Engine Services).